Practice Management for the Dental Team

Learn the skills you need to manage a modern dental business. Practice Management for the Dental Team 9th Edition is a comprehensive, one-stop resource that presents practical information on everything from managing patients to running the business. This unique text includes a wide range of dental office skills which are mapped to the Dental Assisting National Board (DANB) test blueprint including technology, communications, appointment setting, dental charting, business office procedures, financial arrangements, and more! New to the ninth edition is even more in-depth information on alternative workforce models, production, insurance, and inventory along with an added emphasis on roles of the entire dentistry team. Plus, this is the only product on the market that includes Eaglesoft screen shots and practice management software for a fully realistic office experience.

New to this edition

    NEW! Content includes the latest information on alternative workforce models, dental insurance and reimbursement, production, and inventory planning
    UPDATED! Art program with modern illustrations and photographs helps you to understand today’s office environment, tools, and equipment.
    EXPANDED and IMPROVED! Test Bank with cognitive leveling and mapping to the Dental Assisting National Board (DANB) test blueprint.

Table of Contents:
Part I: Dentistry as a Business
1. The Business of Dentistry
2. Dental Team Management
3. Patient Management
4. Legal and Ethical Issues in the Dental Business Office
5. Information Technology in the Business Office
6. Business Office Design and Equipment Placement
Part II: Communication Management
7. Working with Dental Office Documents
8. Business Record Storage
9. Written Communication
10. Telecommunications
Part III: Business Office Systems
11. Appointment Management Systems
12. Inventory Systems and Supply Ordering
13. Recall Systems
14. Dental Insurance
15. Bookkeeping Systems and Accounts Receivable
16. Other Financial Systems
17. Infection Control Systems
Part IV: The Workplace
18. Marketing Your Skills
Appendix A: Grammar, Pronouns, Plurals, Spelling
Appendix B: Numbers
Appendix C: Prefixes and Suffixes
Appendix D: Abbreviations
Appendix E: Dental Terminology
Index